My Speks arrived broken — what do I do?Updated 2 months ago

We're sorry to hear that! If your product arrives defective or develops a manufacturing issue within 60 days of purchase, you may be eligible for a refund (we're not able to send replacements). Our warranty covers defects in materials or workmanship under normal use, but not damage from misuse, accidents, improper care, normal wear and tear, or modifications. If purchased from a reseller, retail store, or Amazon, please contact them directly.