Orders & Shipping

When will my order ship?

Once you place your order, it will usually ship with 2 business days from our warehouse in Pennsylvania. You will receive shipping updates, including tracking, to the email address associated with your order.

How long will it take to get my order?

All orders processed within 2 business days of receipt and ship from Pennsylvania. Transit time is dependent on the shipping method selected at the time of checkout. We offer the following services:. Economy Shipping: 3-7 business days. Standard Ship

What’s the status of my order?

You can follow the journey of your Speks with your tracking number. Check your email for a message with the subject line “your order #XXXXXX has shipped.” and voila!

When I track my order, why does it show that tracking or a label has been created, but it has not been picked up?

This means that your order has been fully packed and is ready for carrier pick-up at our warehouse. Due to high carrier volume, there can be delays between the carrier physically picking up your package and your package receiving its initial scan. Pl

How much does shipping cost?

US Ecomony Shipping is free on orders over $100! If you want to upgrade your shipping, it’s gonna cost you a little extra based on how fast you want your Speks and where you’re located. Shipping rates are calculated based on current carrier costs,

What should I do if my order shows as delivered but I have not received it?

Although your order is listed as delivered, there are times that tracking shows delivered but it doesn't get dropped off until the next day or so.

Where do you ship?

We ship everywhere in the United States and have just started shipping internationally! International orders still ship from our US warehouse and the customer is responsible for any local duties/fees. International orders are also final sale at thi

What if I want to change or cancel my order?

Please make sure all your information is correct before submitting your order. We’re super-fast when it comes to fulfilling orders and cannot guarantee that any changes can be made after your order is received. If you have any issues, reach out via o

How do I make a return?

For Speks purchased on our site, you can return ‘em within 30 days, no questions asked. Get your order number handy and visit returns.getspeks.com to begin. Shipping fees will not be refunded. A prepaid shipping label will be provided which will be d

Can I make an exchange?

We are able to offer a 1-to-1 exchange only within the same product/size within 30 days of your original order. To initiate an exchange get your order number handy and visit returns.getspeks.com. If you want to make an exchange for a different produ