Orders & Shipping
Please note: As of 4/15/2026, current fulfillment time at our warehouse is taking 4-5 business days. We apologize for this delay and appreciate your understanding!
When will my order ship & how do I check its status?
Our warehouse starts processing orders right away, and it usually ships within 48 hours. Orders to U.S. military bases, Hawaii, Alaska, Puerto Rico, and other U.S. territories need extra processing and can take up to 10 additional business days to ar
How long will it take to get my order?
All orders processed within 5 business days of receipt and ship from Pennsylvania. Transit time is dependent on the shipping method selected at the time of checkout. We offer the following services:. Economy Shipping: 3-7 business days. Standard Ship
What’s the status of my order?
You can follow the journey of your Speks with your tracking number. Check your email for a message with the subject line “your order #XXXXXX has shipped.” and voila!
When I track my order, why does it show that tracking or a label has been created, but it has not been picked up?
This means that your order has been fully packed and is ready for carrier pick-up at our warehouse. Due to high carrier volume, there can be delays between the carrier physically picking up your package and your package receiving its initial scan. Pl
How much does shipping cost / Why is shipping so expensive?
How much does shipping cost? US Economy Shipping rates are calculated based on current carrier costs, the weight of your order, and the delivery address. We offer a variety of shipping options that all cost different based on how fast you want your s
What should I do if my order shows as delivered but I have not received it?
Although your order is listed as delivered, there are times that tracking shows delivered but it doesn't get dropped off until the next day or so.
Do you ship outside the United States?
Yes — we ship almost everywhere except the UK, EU, and Middle East. Just enter your shipping address at checkout. Please note that the customer is responsible for any local duties or fees, and all international orders are final sale.
Can I cancel or change my order before it ships?
Once an order is placed, our warehouse starts processing it right away, so we're unable to cancel or change it.
How do I make a return?
For most Speks purchased on our site, you can return ‘em within 30 days. Returns on orders over $300 are susceptible to a large return fee, and in these cases, all product must be in re-sellable condition. Get your order number handy and visit return
Can I make an exchange?
We are able to offer a 1-to-1 exchange only within the same product/size within 30 days of your original order. To initiate an exchange get your order number handy and visit returns.getspeks.com. If you want to make an exchange for a different produ
Is there a minimum order amount?
No minimum, order as little or as much as you'd like!
Can I add items to an existing order?
We're not able to modify an order once it's placed — you'll need to place a separate order for any additional items.
Will I be charged sales tax?
Sales tax applies in the following states: AL, AR*, AZ, CA, CO*, CT*, DC*, FL*, GA*, IA, ID, IL, IN*, KS*, KY*, MA*, MD, ME, MI*, MN, MO*, NC*, ND*, NE*, NJ, NM*, NV*, NY*, OH, PA*, RI*, SC*, SD*, TN*, TX*, VA, VT, WA*, WI*, and WV*. States marked wi
Is your site secure?
Yes! Look for the lock icon or "https" next to our web address in your browser bar — that means your information is safe with us.
My organization is tax-exempt. How do I place a tax-exempt order?
Email [email protected] with your tax exemption form, a shipping address, and the email you'd like linked to your tax-exempt account, and we'll get it set up right away.
Can I ship to a P.O. Box?
Yes! Just be sure to enter only your P.O. Box at checkout — not a second "just in case" address — so we can route it to the right carrier without delays.
Can my order be delivered to a U.S. military base?
Yes! Just make sure your APO/FPO/DPO information is correct at checkout. These orders ship via USPS, who hands them off to the military postal service. Please allow up to 10 business days for delivery.